trygoods Store Terms of Service

Last Updated: July 16, 2026

These terms govern every visit to the trygoods Store website and mobile application, as well as all delivery, pickup, and related services we provide.

---

Acceptance of Terms

Your access to or use of any trygoods Store service constitutes your agreement to comply with these Terms of Service together with every federal, state, and local statute and regulation that applies to you. Should you disagree with any portion of these terms, you may not use any trygoods Store offering. Where you access our services on behalf of a company or other organization, you confirm that you hold the authority to bind that entity to these terms.

Use of the Website

You agree to use trygoods Store services solely for lawful, personal, non-commercial purposes, unless trygoods Store has granted you written authorization to do otherwise. You must not:

• Breach any applicable statute or regulation, including consumer protection and product safety rules
• Send unsolicited advertising, promotional materials, or spam through our platform
• Seek unauthorized entry to our systems, customer accounts, or inventory databases
• Misrepresent yourself as any person or entity, including trygoods Store personnel or other customers
• Deploy automated tools, scrapers, or bots to harvest product pricing, inventory, or user data from our platform
• Submit fraudulent, excessive, or malicious orders, including orders placed with no intention of receiving the goods
• Resell trygoods Store products for commercial gain without our express written permission

Product Information and Pricing

trygoods Store works diligently to keep product descriptions, prices, specifications, and availability details accurate and current. Should an error affect product information, pricing, or availability, we may correct it and cancel any orders placed on the basis of the incorrect information, at no cost to you. For items with natural variability (such as handmade or natural material goods), minor differences in dimensions, weight, or appearance from the listed specifications may occur. Product information and warnings are supplied for reference only; trygoods Store cannot guarantee that products are free from cross-contamination during processing or packaging. Product availability may vary by delivery zone, pickup location, and selected time slot.

Orders and Payment

Every order depends on product availability and acceptance by trygoods Store. We may decline or cancel any order at our sole discretion, including orders that appear fraudulent, breach these terms, or cannot be fulfilled because of stock shortages. Full payment is required before an order is dispatched or collected, unless we have agreed otherwise in writing. Minimum order values and delivery fees may apply based on your selected delivery zone and time slot. For age-restricted products (including alcohol, tobacco, and vaping products where legally permitted), you must meet the legal age to purchase such items in your jurisdiction, and valid government-issued ID will be required at delivery or pickup. If an item in your order is out of stock, we will notify you prior to dispatch and may offer a suitable substitute, or issue a refund for the unavailable item, unless you have opted out of substitutions at checkout.

Intellectual Property

All content on trygoods Store platforms — including text, images, logos, software, private label product packaging, and the "trygoods Store" name and branding — belongs exclusively to trygoods Store and is safeguarded by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any trygoods Store content without our express written permission. User-generated content (including product reviews, photos, and comments) submitted to our platforms may be used by trygoods Store for marketing, promotional, or operational purposes, subject to our Privacy Policy.

User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You must notify trygoods Store immediately of any unauthorized use of your account or any other security breach. You are also responsible for providing accurate, up-to-date contact, delivery, and payment information when placing orders, and for ensuring that any special instructions, eligibility requirements, or product-specific conditions you submit are truthful and complete. If you place an order on behalf of a third party, you alone are responsible for confirming that the third party satisfies every legal eligibility requirement for the purchased products, including age restrictions for restricted goods.

Limitation of Liability

To the maximum extent allowed by law, trygoods Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services, including but not limited to damages for incidental loss or delivery delays. Our total aggregate liability to you for any claim arising from a single transaction shall not exceed the total amount you paid for the products or services in question. trygoods Store is not liable for failures or delays in service resulting from circumstances outside our reasonable control, including but not limited to supply chain disruptions, severe weather, public health emergencies, or third-party carrier delays.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of trygoods Store's services shall first be submitted to trygoods Store's customer support team for informal resolution. If the dispute cannot be resolved informally within 30 days, it shall be resolved through binding arbitration administered by a recognized arbitration provider in New York, NY, in accordance with the provider's commercial arbitration rules. The award of the arbitrator shall be final and binding on the parties, and may be entered in any court of competent jurisdiction.

Changes to These Terms

trygoods Store may update, modify, or replace any portion of these Terms at any time at our sole discretion. Should we make material changes to these Terms, we will give you at least 30 days' advance notice by email to the address associated with your account, or through a prominent notice on our website. Your continued use of our services after the effective date of any revised Terms constitutes acceptance of the updated Terms. If you do not agree with the revised Terms, you must stop using trygoods Store's services prior to the effective date of the changes.